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Remote Support for ROS

Question

Using Revenue Online has become an extremely popular way for Irish business people to file their tax returns.

However, sometimes the Revenue Online Service does not work properly.

We offer a complete ROS online support service for times when you cannot login or get your certificates installed.

We can help fix ROS problems remotely such as:

  • You need to transfer ROS certificates from one drive to another.
  • You need help configuring JAVA to work with ROS.
  • You have installed JAVA but ROS is still not working.
  • Your computer freezes when trying to install ROS certificates.
Question

Tips for Installing ROS

  1. Make sure that you have your ROS certificates installed in the right directory path on your hard drive.
  2. Make sure that you clean your browser cache before installing ROS.
  3. Make sure that you have the latest version JAVA installed on your computer and fully updated.
  4. Make sure that JAVA is enabled on your computer’s browser.
  5. For Mac users, under Applications > Utilities > Java Preferences, make sure that “Enable applet plug-in and Web Start applications” is ticked.

If you need help installing ROS on your computer, we can install it remotely for you.

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